touchscreen

[fraser gilmour]

I'm seeing a high failure rate of screens on machines that are around three years old, all EC 1235.
Anyone else seeing this?

[Chris Bates]

I would talk to Dave Parry,
We have had quite a few replaced under warranty - can't remember if they were this old though.
Chris

[Ian Wilde]

We've had around 6 go so far.  None under warranty unfortunately for us.  We have found that just changing the touchscreen only seems to do the trick.

[fraser gilmour]

Thanks, I've reported to Fresenius and they are investigating