touchscreen

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touchscreen

fraser gilmour
I'm seeing a high failure rate of screens on machines that are around three years old, all EC 1235.
Anyone else seeing this?
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Re: touchscreen

Chris Bates
I would talk to Dave Parry,
We have had quite a few replaced under warranty - can't remember if they were this old though.
Chris
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Re: touchscreen

Ian Wilde
Administrator
We've had around 6 go so far.  None under warranty unfortunately for us.  We have found that just changing the touchscreen only seems to do the trick.
Ian Wilde
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Re: touchscreen

fraser gilmour
Thanks, I've reported to Fresenius and they are investigating